Refunds.

1. Refunds are made on the Customer’s application, drawn up in the Contractor’s form. The application form can be requested from the Contractor. The User sends the completed application (scanned copy) for a refund according to the Contractor’s form to the e-mail address: [email protected]. The application (scanned copies) for a refund must be accompanied by copies of (1) identification documents, and (2) those specified in the application form.

The Contractor shall consider the application within ten (10) working days from the date of its receipt and, if there are no comments, shall make a refund in the amount calculated in accordance with the terms of the Contract. The Contractor has the right to request additional documents and/or information necessary to make a refund, in which case the refund is made within ten (10) calendar days after receipt by the Contractor of such documents and/or information.

3. An application for a refund shall be equal to the Customer’s unilateral refusal to render the services in respect of which a refund is requested by the Customer. In this case, the Contract shall be considered terminated in whole or in part on the date of receipt by the Contractor of the relevant application for refund.

4. The amount of money to be returned to the Customer is calculated for each package of classes in proportion to the cost of services not rendered by the Executor.

5. The Executor has received the Customer’s application for a refund, in the manner prescribed in section 14 of the Agreement, provided that the Customer actually took not more than 2 (two) classes according to the Executor.

6. The Contractor shall have the right to deduct payment processing costs from the amount of money to be returned to the Customer.

7. Classes not actually paid for by the Customer or paid for, in particular as a result of participation in marketing events (promotions), do not participate in the calculation of the amount of money to be refunded to the Customer.

8. The Customer is informed and agrees that the date and time of receipt of the refund application by the Contractor is determined based on the Contractor’s data.